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Office 365 Message Trace "Not Started"

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I seem to be having issues with running 'Custom' reports in the Exchange portion of Office365. 

I set the report up correctly and when I click search is says it's in the pending reports screen. From that screen I can see all the reports I am trying to run. They all say "Not Started" and they have been running for quite some time (24-48 hours). I checked and I am a global admin so I dont believe that permissions is an issue. I have also tried from PowerShell and same results.

Has anyone else experienced this or have a solution?


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