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Unable to open shared mailbox in Outlook 2016 - Office 365

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Hey all,

seems as if I'm not alone being unable to open or access shared mailboxes in Outlook 2016 connected to an Office 365 Exchange.

I don't get the "...ost file in use" error, but "no connection to exchange" when trying to open a shared mailbox.

OWA is working fine and the user can open the shared mailbox. Autodiscover works fine.

Has anyone come across this issue and found a solution (besides uninstalling 2016 and going back to 2013 or using OWA)?

I'd appreciate any help, thanks in advance!

Robert


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