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Moving from Office 365 to Office 2019

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My father in law is trying to move from Outlook 365 to Office 2019 to get away from the subscription cost. If he uninstalls 365 and installs Office 2019, will he lose everything he's got in Outlook using his Comcast email?

Should he backup his OST and copy it over?


file share option error in onedrive using window 10

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When i want to share a file in one drive using share option.I get error "Status:-1,code:no connection".

E3 Licensed User suddenly showing "We are preparing a mailbox for the user."

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Morning all...

I have an existing user who has had a mailbox for years.  Suddenly his mailbox is showing "We are preparing a mailbox for the user." in O365 admin center.  I only discovered this when I was trying to give him rights to a terminated user's mailbox.  The message in Admin center has said this for the past few days.  He has not stated to have any issues with his mail, but on the back end, it is not functioning as before.   What could be the issue, and how should I go about resolving?

Thanks!

Setting up 'Walkie Talkie' in Teams on Office 365

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I have tried to set up a couple of test users to try out the new Walkie Talkie feature in Teams. I followed the steps in many 'how to' guides online (all of which look very similar), set up a new Apps policy and applied it to the users but even after weeks of waiting (it warns it may take up to 48 hours) the option is not showing on any mobile devices...Neither android nor iOS. The Teams app on android does have setting for walkie talking but the actual app doesn't show in the toolbar. If it makes a difference we are using A1 licences.

Has anyone had any success with this new feature? Am I missing a crucial step somewhere?

Online Booking or calendar app to limit number of staff in the office.

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Our office is closed, but allowing staff to come into the office as needed. We need to track who has been in the office and also limit the number in the office at any given time. We are looking for a self check-in booking app that will:

  • let staff see what times and dates are available, and show names of the other visitors already signed up.
  • Let staff book the time periods (1/2 hour and up) they are planning to come into the office.
  • Allow admins the ability to review the past, current, and future bookings.

Right now we are using an Outlook Resource calendar. The staff can create a meeting with this 'room' like any other resource, and the calendar admin approves the 'conflicts' up to our limit, then declines requests past that.

I am hoping there is something like Microsoft Booking that is flexible enough to do this.

Thanks!

Missing emails in Outlook Office 365

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I am an MSP, and I have the owner of one business I support that keeps telling me he is missing emails, and it happens all the time. He's somewhat eccentric and he's still a little sore about me moving them from POP/IMAP to 365 a few years back (everything worked perfectly back then) lol.

He doesn't have any rules that would delete emails randomly. He does have a second laptop that he uses to travel with (I know, I know, but what can you do?). Being Exchange both laptops and his iPhone should sync with no issues. I'll try to login into his webmail and locate the emails, and have had success sometimes in finding them in his deleted items.

Is there a practical way to log or audit or setup something that would help me track down what's going on? Anyone else experience these random missing email issues from end users?

Teams live event policy

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Hi guys how do I enable live event policy in teams admin centre so my users can schedule regards

Open shared calendar greyed out in outlook, but only for 1 of 2 users same Mac

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Hi

I have a Mac with outlook 2016 latest version.

the main user works fine, but I have loaded a second user and this one cannot add a shared calendar as its greyed out.

The user that works has Office 365, the user that doesn't work has outlook.com.

I have tried setting up a new profile.

Thanks Terry


Acrobat Reader DC SharePoint Connector

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Some of our users are trying to add a SharePoint link to Acrobat Reader DC. They can add OneDrive accounts just fine and I can add another tenant but not our main one. I can't think of any Office 365 settings that would block it. This is a regular, non customized install on users home computers.


It's the same issue others are having here but haven't found a fix. Has anyone seen this before?

license

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Hi All

one of my user lets say John@contoso.com has left the organization and his user account in AD is in disabled state and license has been revoked. I have another user lets say tom who needs access to johns one drive and outlook calendar, john had earlier E5 license, if i assign exchange online plan1 license will tom access johns one drive and calendar


SBS 2011 Exchange Migration to O365 Shared Mailboxes Still Present From On-Prem

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Hi Everyone,

Migrated our SBS 2011 on-prem Exchange 2010 to O365 and all went well. The users machines are still members of the SBS Domain and this will be upgraded early next year, but for the time being, it's still to network authority.

We're now faced with an issue where the on-prem Exchange Shared mailboxes are automatically mapped to their new Outlook 365 Account.

The users can't expand the shared mailboxes, but they are still present in their Outlook folder pane. I have removed their membership of these shared mailboxes using both the Exchange Management Console and also the Exchange Management Shell, but nether method worked.

I even used ADSI edit to see whether the entry was still there, but it's not.

Why are these old shared mailboxes showing up in their O365 Outlook folder pane? Is there a way to remove them?

FYI, we went from...

Change of Users Name and 365

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Morning,

Just want to get people's views on best methodology going forward, since we have migrated to O365.

If a member of staff changes there name - when we were fully on-prem we use to

Create New AD Account
Create New E-Mail address (include old e-mail address as alias)
Put and _ in front of old mailbox
Export old mailbox then import to new mailbox

With the migration to 365 is the below a more suitable method?

1. Create New AD Account
2. Create New E-Mail address
3. Turn on E-Mail forwarding on old e-mail account to new e-mail account rather than an alias
4. For the old mailbox – just export the current mailbox (while logged in as user) and not the archive then re-import into the new mailbox – one user has logged in - but this does seem to take a long time as its imports in to the local machine first then uploads it to our cloud exchange.

MS Teams hangs after password change

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We are finding that after a user changes their network password Microsoft Teams hangs on startup and doesn't load.

The only way to get Teams working again is to clear out credentials in credentials manager (if present) or uninstall Teams and re-load it.

AD is on-prem.

When in a failed state the user can go to https://teams.microsoft.com and sign in without issue.

Does anyone have a fix for this?

Office 365 Deleted Items

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We have users purging their deleted folder.  What is the best way in O365 to make sure we have these emails still.  Litigation hold will require us to upgrade our licenses.  Is this possible with a retention policy? Can we disable the option to purge deleted items in Outlook?  We are using Outlook mail client, and 365 business standard for licensing.  

Thanks!
Dan

How to migrate to O365 Group Calendar?

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Hello all. I'm looking to migrate a single user's calendar to a new O365 Group Calendar and what I thought would be an easy cut is turning into a headache.

In the past when I've done these, I simply switch to List view, Copy all appointments, then Paste them into the List view of the new calendar. If I do that here, all looks great...on the Outlook install I'm working on. Look at that same user/calendar on OWA or the Outlook app and there's nothing to see anywhere; it seems none of these changes are being synced from the local client to the cloud at large.

If I instead drag a single appointment directly from the old calendar to the new, it will show up in the cloud within a minute or so. Additionally, adding new appointments directly works fine too.

Is there any hope of cutting over to this cloud calendar rapidly, or am I doing a couple...


365 - mailbox issues after migration

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hybrid setup, exchange 2013 and 365. users created on exchange, migrated to 365.

having weird issue with one user, (cannot receive emails from copiers and servers relaying from onsite exchange) 365 support unable to help, so thought I would just migrate user back to exchange, then try migrating to 365 again.
when attempting to migrate user back to exchange get this error:
Data migrated:
Migration rate:
Last successful sync date:
Error: MigrationPermanentException: Cannot find a recipient that has mailbox GUID '****
so I ran powershell (get-mailbox "email address" | format-list) to get info on this mailbox, and one added afterwards.
loaded results into notepad plus, along with results from working user I added after non working user, did compare, and found some differences.
user with issues shows RemoteRecipientType of None, while...

VPN connection causes Outlook 2016 to display no network connection

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Hi, I have a user with a windows 10 and Outlook 2016 with an issue on downloading images. She is able to send and receive email but Outlook displays a message that says " you are working offline or have no network connection". She is connected through VPN but when disconnected, the images are able to download again. Any advice please?

Office 365 tenant to tenant migration tool

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Source: Office365 hosted ( 50 mailboxes) - Domain ABC

Target: Office 365 hosted ( 50mailboxes) - Domain XYZ

Planning to migrate our current Office 365 mail boxes to another Office 365 account,during this migration the target email id domain would be a new one.

This is for an SMB environment. Will not use any AD synchronization from on premise to cloud.

What is the best method or tool ( commercial) which works seamlessly to achieve this migration.

The key is to migrate all users and keep copying the delta (new) couple of times until the cut over date.

After the first copy we will ask users to setup an email forwarding in their current old office365 to forward emails to the new Office 365 (new domain) account. This way all new emails are automatically forwarded to new domain until the cutover date.

Coronavirus site register created on O365

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I saw this great "How to" on  creating a register in O365 so that you can record visitors to your cafe or restaurant but really can be applied to any site.

Register using a hyperink or QR code and the details are saved in Excel

Kudos to  https://modex.com.au/digital-contact-tracing/ for sharing 

Track Changes in Word Online: For Everyone vs Just Mine ?

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Hello,

I recently noticed that when Track Changes is set to For Everyone in Microsoft Word Online, the mode switches to 'Reviewer' , but when I switch back to 'Edit' mode, I get a prompt saying "Editing this document will turn off track changes for everyone. Do you want to continue?" So, I selected Continue and as the prompt suggested, the track changes were turned off for everyone else co-authoring the document.

Is there a way to prevent this from happening on Word Online? I tried the "Just Mine" option on Track Changes and I am able to swap between Edit and Reviewer modes without getting the prompt that Track Changes will be turned off for everyone. What is the difference between the Just Mine option and For Everyone option in Track Changes for Word Online? There doesn't seem to be much online that addresses this scenario.

Thank you in...

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