Weird Office 365 Mail Flow issue

September 7, 2016, 8:36 am

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Using Office 365 Business Premium only here... No On-Premises Exchange Server, all in-cloud.

I have a user who is not receiving internal emails from some other users.

I have run message trace: When I trace the sender's mailbox I can see the undelivered messages have a status of Pending (going back a few days) while all other emails say delivered. Details say they have been deferred (450 4.4.312 DNS query failed). When I trace the recipient's mailbox, I don't even see the messages, so I know they haven't hit that mailbox yet. Clearly the problem is happening upon send, not receive.

Strangely, this is not happening on all internal email accounts, as I can email the affected user and they get it. It is only happening with some internal senders. And it looks like only the one recipient is affected, though I can't confirm this, they are the...

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O365 Signatures and Mobile Devices

September 7, 2016, 8:46 am

≫ Next: Office365-How can I add/remove users (internal and external) to a clients folder

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Hey all,

So I am trying to use O365 Built-In transport rules to design a corporate signature. Everything seemed to be going fine, and I started deploying to a test group when one of them messaged me from their iPhone. Oops...I didn't think about the fact that iPhone's aren't sending emails in HTML but instead in plain text.

So I went back to the rule and added an IP rule, that the sender had to be within our agencies IP...This seems to work for inside the agency, but what about when folks are on their laptops outside the agency...

So I was wondering if I should instead design two different signatures, one for inside of our office IP's, and one for outside that only uses plain text. Not a fan of this though...

I cannot find any workaround for this besides utilizing a third party, and I feel like their should be a way to manage this without...

Office365-How can I add/remove users (internal and external) to a clients folder

September 7, 2016, 12:47 pm

≫ Next: Outlook 2013 Jamming in Office 365

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I work for an MSP and we manage a client's Office365 set up. They have a shared Sharepoint/One Drive for Business site and I am running into an issue where the users cannot see the files in the drive. Their manager can, and can add content but she is also set up as an admin. I tested my theory and added our admin account we use to make changes on their 365 account and I can now see the contents of the public drive.

I had thought that by changing the permissions on the site to everyone but external, all of the users for this company that have working Outlook, Skype and the like through their Office365 accounts and domain would have access to this public drive but it doesn't appear so. Please let me know if this needs more information or detail. Thanks 

Outlook 2013 Jamming in Office 365

September 7, 2016, 9:43 pm

≫ Next: Display in Outlook 2016

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Hello all

I haven't been able to get much information on this issue via google so far so thought I would see what the gurus on Spiceworks had to say.

We use Office 365 at our company via Outlook 2013 installed on our computers which run Win 7 Pro.

If we add a mailbox of a staff member or team mailbox, Outlook jams for a couple of minutes while it adds the mailbox, it will say not responding, if you leave it alone it will be fine though and the mailbox gets added.

The same thing happens when you try to forward an appointment to someone, Outlook jams for about a minute and then delivers an email to the recipient with the invite.

Has anyone else had this issue?

Other than adding or removing mailboxes and forwarding appointments our email works perfectly.

Thanks in advance.

Display in Outlook 2016

September 8, 2016, 3:29 am

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One of our users is having a strange problem whereby the display size of her Outlook 'spontaneously' jumps from normal to BIG. We tried giving her a new machine but the problem followed her. She's also the only person affected in a firm of around 150.

I've seen many threads where people are saying the text within emails changes after the message is sent but can't find anything relating to this, it's the whole Outlook window and not just messages. All it takes to reset is to close and re-open the program but this is very annoying as it happens several times a day so if anyone knows of a fix that would be super. We're using Office 365 on Windows 10 Pro, 64-bit.

Thanks

Consequences of removing .onmicrosoft.com address from user account

September 8, 2016, 6:06 am

≫ Next: User not getting the Office 365 waffle in OWA

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Does anyone know what are the consequences of removing the onmicrosoft.com address from a user account.(not the primary domain)

I know you cant remove it from the domains but if you remove it from the user account(which you can) what are the implications ?

User not getting the Office 365 waffle in OWA

September 8, 2016, 7:10 am

≫ Next: Is it possible for Office 365 to support more than 1 OneDrive Business "place"

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I have a user that when she logs into OWA is not getting the Office 365 App Launcher (waffle).

Is there a setting that disabled this somehow?  She sees it if she logs into the base office365.com portal...

Is it possible for Office 365 to support more than 1 OneDrive Business "place"

September 8, 2016, 7:42 am

≫ Next: Converting Exchange 2007 mailboxes to mail enabled users

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Hi There,

Is it possible for Office 365 to support more than 1 OneDrive Business account or"place" within Office 365?

I have a situation where we placed old filesin an Office365 OneDriveBusiness account, we'll call it "archive@mycompany.onmicrosoft.com".

The user signs into office 365 as "user@mycompany.onmicrosoft.com" and also into their matching OneDrive Business account. I add a 2nd OneDrive business account within OneDrive client, which shows up as a 2nd trayicon. However in Office365 you see places "OneDriveBusiness-domain" ,and "OneDriveBusiness-domain(1), but it only allows you to save to OneDriveBusiness-Domain, not the 2ndOneDrive business account.

My plan for workaround is to have the user "sign out" of Office365, and by doing this, will remove the ODB places, andshow only the 2 local OneDriveBusiness folders.

If anyone is...

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Converting Exchange 2007 mailboxes to mail enabled users

September 8, 2016, 7:51 am

≫ Next:    "an unknown error occurred, error code 0x8000ffff" - OUTLOOK 2016

≪ Previous: Is it possible for Office 365 to support more than 1 OneDrive Business "place"

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My company is in the process of moving to Office 365. We are running Exchange 2007 on Server 2008 R2 which has powershell version 2. We did a test migration of one mailbox just to get a feel for the process. Everything went well up to the point of running a script to convert the mailbox to a mail enabled user. The script comes directly from Microsoft on this page:

https://support.office.com/en-us/article/Convert-Exchange-2007-mailboxes-to-mail-enabled-users-a1f79....

This is the line that fails:

$MailBoxList = $MigrationCSV | %{$_.EmailAddress} | Get-Mailbox

The error is: "Get-Mailbox : The input object cannot be bound to any parameters for the command either because the command does not take pipeline input or the input and its properties do not match any of the parameters that take pipeline input."

The script takes email addresses from a...

   "an unknown error occurred, error code 0x8000ffff" - OUTLOOK 2016

September 8, 2016, 12:01 pm

≫ Next: Mailflow between Courier Mail & Office 365

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Running Outlook 2016 on Windows 10. Outlook originally connected to the Office 368 link and synced up as expeted, but due to license issues, had to basically removed the installed OFFICE suite and use an ISO version and then an activation key - which worked and Word, Excel etc are all working

Outlook complains that "The MS Exchange Information service in your profile is missing required information. Modify your profile to snure that you are using the correct MS Exchnage information service"

I have been into Control Panel, Mail , Data Files. I am unable to remove the Data File which was added when it connected to the Office365 profile. It says the data file is associated with a mail account. To remove it use the E-Mail Tab. Try under that, says I must create a new data location for your data. so under Data Files click ADD.

Which when I...

Mailflow between Courier Mail & Office 365

September 8, 2016, 4:54 pm

≫ Next: Granting Public Folder permissions to a Shared Mailbox? - Exchange Online

≪ Previous:    "an unknown error occurred, error code 0x8000ffff" - OUTLOOK 2016

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Gents/Ladies,

This is my first posting here. I hope I posted correct thread. Here are my scenario.

My client already has a tenant in Office 365 with Hybrid Config. I am tasked with bring two of their subsidiaries into Office 365 tenant. parentdomain.com.au, domainA.net.au and DomainB.com.au do not have trust relation. Client does not want any trust relation. Just bringing mailboxes to office 365 and use SSO/ADFS infrastructure of parent AD domain.

One subsidiary use Courier Mail and another Exchange 2010. I am migrating Courier Mail to Office 365 using Microsoft FastTrack. Please help me configuring mailflow prior to migration and during migration. Here are my thoughts.

1. Add two UPN suffix in parentdomain.com.au Active Directory such as domainA.net.au and domainB.com.au
2. Add and validate domain.net.au and domainB.com.au in office 365,...

Granting Public Folder permissions to a Shared Mailbox? - Exchange Online

September 8, 2016, 10:13 pm

≫ Next: Losing access to the default domain in Office 365

≪ Previous: Mailflow between Courier Mail & Office 365

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Using Office 365 (Exchange Online), and we have a couple of Public Folder Calendars.

I'm trying to share these Public Calendars to Shared Mailbox, but it keeps saying "unable to save permissions. try again later".

Is it possible to grant Public Folder access to a Shared Mailbox? I can't find any info on this within Microsoft's Exchange Online documents. 

Losing access to the default domain in Office 365

September 9, 2016, 12:49 am

≫ Next: Office 365 uninstallation issues

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My place has just been through a Management Buyout from its old owner and is now shiny and new with a new name and a new domain name and all that you would expect.

The problem we have is we run Office 365 that was setup under the old company, I know certain internal bits of the system can't be changed, its annoying but its the way Microsoft operates so it's livable, What i'm curious when in 9 Months time we lose access to the old domain and it gets transferred to our old owners.

So in short we are currently - NewDomain.Com

Everyone's primary email address is @NewDomain.Com with an alias of @OldDomain.com and @OldDomain.onmicrosoft.com, all the user names are moving across with the UPN of @NewDomain.Com.

Does anyone know if we will have any problems when we lose control of the name server for OldDomain.Com with the internal parts of...

Office 365 uninstallation issues

September 9, 2016, 4:12 am

≫ Next: Stop saving sent message in an O365 online account?

≪ Previous: Losing access to the default domain in Office 365

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Here's a fun one.

I uninstalled Office 365 Pro Plus from a machine for no other reason than it wasn't in use for a few months and I wanted to clean it up a bit with the idea of testing down the line.

In typical fashion we have a new user who needs it.

I download and run it again and get an Error Code 30143-37 "Something went wrong". I figure it is due to the old uninstall not being as complete as I would like.

Once I cancel out of the installer it gives me 0-1036 (0) error.

I try Microsofts Uninstall tool and it tells me that it can't be uninstalled because there are multiple copies of Office installed and offers me no other option.

There is nothing in Programs and Features. There is no relevant Process running.

There are no C2RManifest*.xml files in the \root\integration folder

Command Prompt tells me integrator.exe and the various scheduled...

Stop saving sent message in an O365 online account?

September 9, 2016, 7:45 am

≫ Next: User prompted for Office 365 password....daily

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We are using a generic account for sending of encrypted messages. It only exists in OWA. I can't find any instructions to prevent saving of sent messages and Microsoft wasn't any help. Do any of y'all have a solution? Thanks!

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User prompted for Office 365 password....daily

September 9, 2016, 8:50 am

≫ Next: Outlook is not accepting credentials when using it from internet

≪ Previous: Stop saving sent message in an O365 online account?

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So here is the deal, we have a new hire who continually sends me email updates about being prompted for her password when she launches her Outlook 2013 client, which is connected to our Office 365 Business Essentials.

What makes her scenario confusing is when she is using a local desktop she isn't prompted for this at all, however when she uses RDS to access her email she gets prompted every time she launches Outlook 2013 within the first 15 minutes of signing in. She is access both from the same domain, just different computers.

Current troubleshooting steps.

1. Googling the issue, but no fix seems to stick.
   
2. Tried logging into OWA from IE on her session, caching the password at login.
   
3. Deleting all stored credentials in credentials manager.
4. Rebuilding both her Outlook and RDS profiles.
5. Asking Spiceheads
   

I'm frankly unsure of what I'm missing...

Outlook is not accepting credentials when using it from internet

September 11, 2016, 5:10 am

≫ Next: Office 365 ProPlus ODT (Server 2012 R2 RDS)

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Hi Team,

I am in a hybrd environment . we use ADFS server in our environment. I am unable to configure outlook when connected to internet. It is recognising my email address in first step and it is giving prompt for username and password(this authentication will be done by on premisis ADFS servers).I entered username and password, it is not recognising them. I suspect there is some port needs to be opened in our firewall to pass traffic from internet to ADFS proxy servers and from proxy servers to internet.Please help what settings/ports need to be checked in ADFS servers to allow traffic from internet.

Office 365 ProPlus ODT (Server 2012 R2 RDS)

September 11, 2016, 7:48 am

≫ Next: AZURE: Want to add groups to an application but only users listed

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Hello everyone,

I downloaded and extracted the Office 2016 ODT and configured the configuration.xml file according to my environment. I was able to download the office 2016 installation files to a network share successfully. Office installed successfully. I logged in as each user and activated office. Then I, stupidly, decided I didn't need the setup.exe and configuration.xml file anymore and deleted them. Tried to again open up Office 2016 and it said "this version of Office is not compatible with a Remote Desktop Server." Crap.

I uninstalled Office 2016, ran the "FixIt" utility to make sure it is completely off the system. Attempting to run the ODT and it simply will not run now. Here is my configuration.xml:

Note: I've tried a local sourcepath and a server sourcepath, both result in the same error:...

AZURE: Want to add groups to an application but only users listed

September 11, 2016, 4:40 pm

≫ Next: Outlook and Office 365 Password at launch

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I'm setting up Azure>Google Apps SSO as per

https://azure.microsoft.com/en-us/documentation/articles/active-directory-saas-google-apps-tutorial/

All is fine until I try to add Groups to the application - I am only shown users. Even the column header only says Users, whereas in the video it says Users and Groups.

What have I not configured? If relevant, all groups are synced up from local AD and do show in 'standard Azure Ad portal', just not in application assignment.

Outlook and Office 365 Password at launch

September 12, 2016, 6:32 am

≫ Next: Can't login to office 365 online from Windows 10 computers.

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We recently switched our users over to Office 365 from an on-premise Exchange 2010 server. For the most part everything is humming along like clockwork. However, a few users are being asked by Outlook to enter their password. Through my Googling I found many people talking about constant password re-prompts which isn't what's happening here. As long as the user enters the correct password, Outlook connects and email flows normally, they're then not asked for their password until Outlook has been closed and reopened.

We had a slightly different issue recently where Outlook couldn't complete the autodiscover process when setting up new profiles and it was determined by Microsoft that a simple registry edit would tell Outlook to stop trying to talk to our old server. Thinking that maybe the same was happening here I implemented this...