1) I have an Office 365 Exchange Email subscription.
2) I have Outlook 2013.
3) I have a Samsung Android phone.
All my folders, subfolders, and emails are visible when logging into the Office 365 Outlook Web App. When viewing my email in Outlook 2013, I can see my folders and I have subfolders under my "Inbox" but although they say I have new email in the subfolders, the subfolders are empty. I have updated to sync the folders manually, I have confirmed multiple folder synchronization time, date, and amount of data, and everything looks functional except for some of those subfolders are empty even when it says I have unread mail in it. My Samsung Android phone only sees half of the subfolders under my "Inbox" and some have content while others don't.
Any advice/direction on how to resolve this issue would be really appreciated. Thank you...