We have Office 365 and one department uses Public Folders.
Almost weekly, we get a new issue that happens that never happened with On Prem. Microsoft is not able to help me through Support.
1) I have one user that despite having permissions to every folder, randomly loses all of their permissions to Delete or Categorize emails. On the admin and properties however, their permissions still say they can do these functions. Sometimes, it is fixed by me removing every permission and re-adding.
2) New error is that whenever an email is categorized, instead of just showing the color it is categorized as... it then duplicates the email into the new category. So I have the original un categorized email and now a second email with the color categorized.
No settings have been changed. #2 just started one morning after everyone logging in.