Hi,
We have Office 365 E3 subscription, with Office 2013 apps deployed. Users started getting the yellow banner asking them to upgrade to 2016 apps today, but most do not have administrator rights, which it is requiring. This is swamping our help desk.
Office 365 was installed as a click-to-run, and we understood that it would update when the user runs Office, without requiring an administrator account. This doesn't seem to be correct.
The FAQ says "Not every user will see an upgrade notification. For example, only users that are local administrators on their computer see the upgrade notification." This is clearly not true!
Can anyone help? Can Office 365 be installed so that a user without administrator rights can upgrade? Why are *all* our users getting the upgrade message?
Thanks, Mike.