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Skype for Business interferring with Softphone

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Hi spiceheads,

So we are currently utilizing Skype for Business Online via Office 365. Works out great - except for the users that have a separate softphone for our phone system (Jive) - which is based on the X-Lite softphone client.

When I attempt to make a call with our softphone client, it successfully places the call, but it appears that Skype for Business provides us with a dialtone - extremely weird since we don't have any telephony services subscribed with Skype.

If I completely close out of Skype for Business, softphone works flawless and no problems. But if I have Skype open, problem continues.

If Skype was a SIP client, we'd just use it - as it's not, I'm stuck trying to find a way to get Skype to function and have this softphone client function.

Anyone else run into this or have thoughts?


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