Howdy all,
Wonder if any one can suggest a better alternative to Cobweb Solutions (cobweb.com) for Office365.
We're currently using their Hosted Exchange 2013 platform, and considering move to Office365 (through Cobweb - as they are a CSP).
However, having spoken to an ex-colleague and reading some of their reviews online, they sound like a bit of a disaster when it comes to Office365 implementation and support.
In our experience using their Hosted Exchange Platform (recently) we have had issues reaching their support team on evenings and weekend. And the support reps out of office hours seem to be manned by interns or trainees. On a particular occasion, we were also advised by the support rep that, theres not enough support staff out-of-office hours and help-desk is manned by 1 support person.
Any suggestions or recommendations for a more...