Quantcast
Channel: Microsoft Office 365
Viewing all articles
Browse latest Browse all 17713

outlook 2013 crashing every ten minutes

$
0
0

New (two weeks old) install of Office 365 Small Biz Pro. User is set up on Outlook 2013 desktop app connected to Exchange (O365) and Yahoo account (IMAP).

All was good until today when her Outlook started crashing approx. every ten minutes. Error log show the following:

Faulting application name: OUTLOOK.EXE, version: 15.0.4517.1509, time stamp: 0x51e66457
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00d82603
Faulting process id: 0x117c
Faulting application start time: 0x01cea29cce0eadfc
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: unknown
Report Id: 7cd6670c-0e91-11e3-9ceb-c71bfdcc8752

I'm running it in Safe Mode now, to see if it makes any difference.

PC is: HP Windows 7 x64, SP1 + updates, AMD Athlon II x2, 4G RAM, 376GB free on 'C' drive, MS Security Essentials.


Viewing all articles
Browse latest Browse all 17713

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>