OK Here is my rant (sorry if I ramble a bit)
So I set-up Microsoft Office 365 Small...15 users for an office that's seen as a separate business, own domain, own servers etc.
Been paying for this yearly on credit card. Finally thought better deal if we go Open License and yearly payment via a partner. So send an E-mail to my Microsoft Licensing guy and get a quote back for365 Business and Business Essential as Small Business is no longer a 365 option. I say fine.
Few days later I get the license, add to out License Centre, try and activate the keys and get error!
Go back to Partner and they send a few PDF on how to activate keys, try them both and still no go. So I phone Microsoft and get told that Small Business and Business Essentials are on different platforms and are not compatible!!!! So Microsoft drop a plan and make the replacement...