Hi folks
How do other Office 365 users manage this?
We are on the Exchange Online Plan 1
I basically want it that a copy of every email ever sent/received through any mailbox is kept somewhere that can be accessed by the IT team in event of complaints, suits, etc.
Apparently if you convert the user to a shared mailbox it achieves this, however I've found users can still log in.
I've thought about blocking the user and removing the exchange license without deleting the mailbox but am unsure if this will retain the data.
I'd also generally prefer not to have to worry about keeping mailboxes, there should be a central interface for this.
MS have been their usual confused selves about it.
Thanks
Ewan