This is driving me nuts. Client calls me today (that we migrated to 365 about two weeks ago) and says that he isn't getting email. I logged into his OWA account and I can see new email there (including email he JUST got from our ticketing system). I remote into his machine and Outlook (2013) has no new email since Wednesday. Outlook says its connected and it says Updating this Folder. Has anyone seen this before? I handle a lot of 365 users and I've never seen this happen. I haven't even seen this happen with on-prem Exchange.
Thanks in advance fellow Spiceheads!