I have one user that is having a problem with Outlook crashing on them. The first two times I just had him reboot his computer but after that I figured that something else had to be happening. When I looking into it I found that it will sometimes just crashes when you simply open Outlook and other times you will try to read or write an email and it will crash.
Here's what I have currently tried...
- The software on the computer is approved and on other computers in the office and they are not showing any of the same problems.
- I ran scans on his computer for viruses and malware but nothing came up.
- I disabled the only addon he had, Evernote, and then removed Evernote from the computer when that didn't work.
- I removed his profile from Outlook and re-added him.
- I completely removed Office 365 from the computer and installed it fresh.
The problem...