We have ADFS and dirsync (no password sync) with hybrid exchange configured.
The users primary mailbox is on prem still but we've started enabling online archives on o365.
the issue is outlook prompts for username/password to connect to the online archive. the user checks the box to save the password. this keeps the popup from appearing and they can access their online archive.
But when its time to change their AD password, outlook prompts them again and even if they check the box to save the password, it keeps popping up over days.
We can clear the outlook cached password in the credential manager, but we don't want to have to do that every time they change passwords.
This happens on both outlook 2010 and 2013 fully patched.
I'm wondering do others experience this same thing? Is this just accepted as part of o365?
We are trying to get the...